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Telkom Annual Report 2007 Telkom
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Performance
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  Performance review  
  Five-year operational review  
  Operational review  
  Four-year financial review  
  Financial review  
 
     
 
Operational review
 
Overview of its business
 
Telkom is one of the largest communication service providers in South Africa, providing fixed-line voice and data services. In addition, Telkom participate in the South African mobile communications market through its 50% interest in Vodacom, the largest mobile communications network operator in South Africa based on total estimated customers. Telkom also provides directory services, wireless data services and other internet services outside South Africa through its subsidiaries, TDS Directory Operations (Pty) Limited, Swiftnet (Pty) Limited and newly acquired Africa Online, respectively.
 
Telkom’s fixed-line services consist of:
fixed-line subscription and connection services to postpaid, prepaid and private payphone customers using PSTN lines, including ISDN lines, and the sale of subscription based value- added voice services and customer premises equipment rental and sales;
fixed-line traffic services to postpaid, prepaid and payphone customers, including local, long distance, fixed-to-mobile, international outgoing and international voice over internet protocol traffic services;
interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
fixed-line data services, including domestic and international data transmission services, such as point to point leased lines, ADSL services, packet-based services, managed data networking services and internet access and related information technology services; and
directory services, through its TDS Directory Operations subsidiary, wireless data services, through its Swiftnet subsidiary and internet services outside South Africa, through its newly acquired Africa Online subsidiary.
 
Acquisitions and new ventures
Africa Online
On February 23, 2007, Telkom acquired 100% of the issued share capital of Africa Online from African Lakes Corporation for a total cost of R150 million. Africa Online is an internet service provider active in Cote d'Ivoire, Ghana, Kenya, Namibia, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe. Africa Online's strategy will focus on brand development, creation and development of customer channels, improvement of network systems, human resources development and an expansion drive targeting other African countries.
 
Multi-Links: Acquisition of 75% stake
On April 19, 2007, Telkom acquired 75% of Multi-Links Telecommunications Limited, or Multi-Links in Nigeria, for US$280 million, or R1,985 million. Multi-Links is a private telecommunications operator with a Unified Access Licence allowing fixed, mobile, data, long distance and international telecommunications services focused primarily on corporate clients in Nigeria. Multi-Links strategy will focus on brand awareness and promotional campaigns to increase the revenue of fixed-wireless and mobile customers and will seek to offer easy to understand high value bundles, differentiated on voice quality and service. Broadband Internet with internet service provider services will target high value bundles. High quality internet protocol next generation network services are planned to be deployed in Lagos to attract high end corporate users and carrier class wholesale products and services are planned to be introduced by establishing an earth station to provide international connectivity. The remaining 25% of Multi-Links is owned by Kenston Investment Limited, an investment company based in the Isle of Man in the United Kingdom.
 
Telkom Media
Telkom recently launched Telkom Media (Proprietary) Limited, which on August 31, 2006 applied to ICASA for a commercial satellite and cable subscription broadcast licence. From May 28 to June 12, 2007 ICASA held public hearings into the applications by 18 applicants for a satellite and cable subscription broadcast licence. At the hearings ICASA stated that they would make an announcement on the issuing of licences by the end of November 2007. Telkom cannot assure you that it will obtain a licence from ICASA or be able to launch commercial operations.

Telkom Media intends to have a 30% black economic empowerment shareholding. Partners in the black economic empowerment entity are expected to be Videovision Entertainment, MSG Afrika Media and WDB Investment Holdings (Proprietary) Limited. This shareholding combines a wealth of electronic media expertise. Telkom Media aims to offer two media-and entertainment services: satellite pay-TV and cable TV, or internet protocol TV.

Telkom Media will provide services through a wide range of digital platforms, positioning itself in new, high growth areas of the information, communication and entertainment market.

Telkom Media is seeking to develop a digital service portfolio across three core service areas:
Content over the Internet (online content services and ISP services);
Content over satellite (Satellite TV and radio); and
Content over a "Quality of Service" network (IPTV including broadcast and on-demand TV and interactive services).
 
EASSy consortium
On March 9, 2007 the Eastern Africa Submarine System, or EASSy, supply contract was signed by the 23-member EASSy consortium with Alcatel-Lucent who will lay the first ever optical submarine cable network landing in East Africa. Telkom agreed to invest approximately US$18.9 million and will have an ownership interest in the EASSy cable system of approximately 8%. In addition, Telkom agreed, to invest US$1.5 million for an approximate 10% equity stake in a special purpose vehicle that was established to coordinate the participation of smaller operators in the region. The EASSy cable will connect to South Africa at the same landing point as the SAFE cable in Mtunzini, north of Durban. Telkom will seek to provide a network operations centre and administrator services to the EASSy consortium. Telkom also expects to be in a position to sell onward connectivity to Europe, America and Asia to East African operators using the EASSy cable. Telkom's primary use for the EASSy will be to establish and improve its East African fibre connectivity and also to use EASSy as an alternative global diverse route out of South Africa.

The 9,900 km high performance fibre optic cable is being deployed to link eight countries from Sudan to South Africa, via Somalia, Kenya, Tanzania, Madagascar and Mozambique. Landings are planned for Port Sudan, Sudan; Djibouti; Mogadishu, Somalia; Mombasa, Kenya; Dar Es Salaam, Tanzania; Tollary, Madagascar; Maputo, Mozambique; and Mtunzini, South Africa.

Based on Alcatel-Lucent's submarine and terrestrial optical solutions, EASSy will connect the eastern African seaboard as well as landlocked countries, to the rest of the world. It will also provide connectivity across the continent to support the increase in local traffic from existing and new broadband services. EASSy is expected to provide Telkom the opportunity to expand its footprint further into Africa, creating further opportunities for access to future potential markets. In delivering a regional capacity of up to 320 Gbps per fibre pair, EASSy complements and increases Telkom's capacity, especially with regard to taking the 2010 World Cup to the rest of the world. By complementing existing undersea networks, EASSy is being designed to provide continuity of service in times of natural disasters and to alleviate congestion during periods of peak traffic.

By interconnecting with Sea-Me-WE 3, Sea-Me-We 4 and SAT-3/SAFE, the EASSy undersea cable will also serve as a supporting infrastructure for these networks. Landlocked states such as Ethiopia, Botswana, Burundi, Uganda, Zambia and Zimbabwe will also be able to access the EASSy cable. The EASSy project is scheduled for completion early in the 2009 calendar year.
 
Business Connexion offer
On April 4, 2006, Telkom announced that it had made an offer to acquire the entire issued share capital of Business Connexion Group Limited, or BCX, other than the BCX shares held as treasury shares and, if the trustees of the BCX share incentive trust so agree, the BCX shares held by the BCX share incentive trust. Telkom had offered to acquire the outstanding options in BCX on the same terms and conditions as the offer for the shares. On June 28, 2007, the South African Competition Tribunal prohibited the proposed merger.
 
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